papers
How to develop a property plan: A guide for Commonwealth agencies
By Peter Macfarlane
This paper is designed to provide practical ‘how to’ guidance on how to put in place a property management plan (also often referred to as a portfolio plan or accommodation plan) as a result of the Australian Government’s revised Property Guidelines, in particular the mandatory requirement for Commonwealth agencies to have a property management plan in place by October 2010.
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Towards sourcing excellence
Procurement Professional Magazine, CIPS Australia, Issue 27, October 2009 By Denis Henry
Many sourcing departments are finding most of their spend categories are now mature and behaving predictably. Savings have been extracted through application of spending consolidation and discipline. So how does a mature department remain relevant to their organisation once the emphasis shifts to continuous improvement of service quality and risk reduction?
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Avoiding the disappointment gap
Procurement Professional Magazine, CIPS Australia, Issue 24, April 2009
By Denis Henry
A recurring theme for many procurement staff is the erosion over time of the actual performance of their service contracts. Why is it that, despite the increasing use of robust tools and templates and the increasing proficiency of procurement staff, purchasers continue to feel dissatisfied with their contracts?
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Mapping strategy to KPIs for travel management
Published for travel related services, April 2007
By Peter Macfarlane
Many of the KPIs I have seen for travel management are just service levels. Often there is a singular focus on cost reduction and a struggle to work out how to deal with other issues...
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Risky Business
Published for travel related services, 2007
By Michael Cotterell
Whether it’s terrorism, war, extreme weather, kidnapping, disease, civil unrest or just plain bad luck – travel is a risky business.
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