papers
How to develop a property plan: A guide for Commonwealth agencies
By Peter Macfarlane
This paper is designed to provide practical 'how to' guidance on how to put in place a property management plan (also often referred to as a portfolio plan or accommodation plan) as a result of the Australian Government's revised Property Guidelines, in particular the mandatory requirement for Commonwealth agencies to have a property management plan in place by October 2010.
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Financial Capacity (Viability) Risk Assessments
By Albert Eichholzer
Most complex and strategic procurement projects undertake Financial Viability Assessments during the financial evaluation of tenders. This process normally involves undertaking a ratio analysis of the Financial Statements of a Tenderer. However, the information is generally not analysed with due consideration to all risks involved in the procurement, missing an opportunity to add real value and instead resulting in a 'tick-the-box' exercise. Grosvenor Management Consulting utilises an alternative approach.
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Towards sourcing excellence
Procurement Professional Magazine, CIPS Australia, Issue 27, October 2009 By Denis Henry
Many sourcing departments are finding most of their spend categories are now mature and behaving predictably. Savings have been extracted through application of spending consolidation and discipline. So how does a mature department remain relevant to their organisation once the emphasis shifts to continuous improvement of service quality and risk reduction?
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Avoiding the disappointment gap
Procurement Professional Magazine, CIPS Australia, Issue 24, April 2009
By Denis Henry
A recurring theme for many procurement staff is the erosion over time of the actual performance of their service contracts. Why is it that, despite the increasing use of robust tools and templates and the increasing proficiency of procurement staff, purchasers continue to feel dissatisfied with their contracts?
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Mapping strategy to KPIs for travel management
Published for travel related services, April 2007
By Peter Macfarlane
Many of the KPIs I have seen for travel management are just service levels. Often there is a singular focus on cost reduction and a struggle to work out how to deal with other issues...
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Risky Business
Published for travel related services, 2007
By Michael Cotterell
Whether it's terrorism, war, extreme weather, kidnapping, disease, civil unrest or just plain bad luck – travel is a risky business.
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Being green – what does it mean?
Business Travel Monthly, 2007
By Peter Macfarlane
Being green means being accountable for the environmental impact you and your organisation have on the environment. While this is not complicated, the implications to you, your organisation and your organisations' stakeholders can be complicated.
So where do you start?
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Procurement and travel manager – how to co-exist
Business Travel Monthly, Vol 7, Issue 5, Oct/Nov 2006
By Peter Macfarlane
Procurement is playing an ever increasing role in travel management. So what role should the travel manager have in this environment. Are they becoming redundant?
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Predicting the future of TMC contracting
Business Travel Monthly, Vol 7, Issue 4, Aug/Sep 2006
By Peter Macfarlane
What responsibilities should I outsource and what should I retain? What pricing models will evolve to replace the commissions your travel agent used to charge? If procurement of travel management services is becoming more strategic, is measuring whether the phone is answered in three rings really that strategic?
These are all questions that managers of outsourced travel services could legitimately be asking as a result of the changes we are seeing in this industry. But what lessons can we learn from other more mature outsourced markets?
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