Monash Facilities Management Benchmarking Review

Monash Facilities Management Benchmarking Review

Changes to funding arrangements, increased competition for students, digitisation and the trend towards more collaborative industry relationships are presenting a challenge to traditional structures and service delivery models. Grosvenor completed a review that equipped BPD with a comprehensive understanding of best practice in the Facilities Management sector, as well as the key challenges and opportunities identified.

Property business realigned to customer needs

Property business realigned to customer needs

With over $1bn in property assets this national research organisation needed to radically change the way the internal property team delivered services, managed customers and developed strategy.