Procurement, Contracts & Supplier Leadership

Establish and implement Chief Procurement Branch

Establish and implement Chief Procurement Branch

Grosvenor assisted with scoping a procurement “Centre of Excellence” for “non-equipment” procurement and contracting. This branch has gone on to take up oversight and responsibility for all procurement across the department other than specialised equipment, which is procured by a separate division.

Procurement Transformation
Procurement transformation

Procurement transformation

Grosvenor was engaged to act as the role of Head of Procurement, to assist in transforming the function. Grosvenor was required to maintain the business as usual functions of procurement while conducting the review of the department, including the support provided to the rest of the Bank.

Procurement Transformation
Comprehensive procurement review

Comprehensive procurement review

Grosvenor was engaged to conduct an organisational wide inventory, spend and category analysis, and to conduct a review of the entire procurement function to identify savings and efficiencies, and to provide a model and implementation plan for the future delivery of procurement for a large utility provider.

Contract Management Procurement Transformation
Review of procurement function and implementation support

Review of procurement function and implementation support

Grosvenor conducted a comprehensive review of the client's procurement function. The review involved extensive consultation across the business, review of existing process and procedures and an assessment of procurement outcomes. Current practice was assessed against Grosvenor’s Procurement Better Practice Comparator to identify areas of strength as well as areas requiring improvement. 

Contract Management Procurement Transformation
Procurement of software development and maintenance services for four business critical systems

Procurement of software development and maintenance services for four business critical systems

Our client engaged Grosvenor to run the end to end procurement project. Tied in with this was a contract and performance management framework, service level agreements and a risk and reward model that incentivised good performance.

High Stakes Procurement
Procurement of the Smart, Skilled and Hired Youth Employment Program

Procurement of the Smart, Skilled and Hired Youth Employment Program

Our client recognised the high stakes nature of procuring to-date non-existing services from a non-existing market in rural NSW and engaged Grosvenor to run the end-to-end procurement stream for this program. Instead of detailed specifications, we developed documentation that clearly described what the problems were that YE Program was designed to address and how success will be measured and rewarded.

High Stakes Procurement
Mobile app streamlines contract performance management

Mobile app streamlines contract performance management

Museum Victoria manages a wide range of services for some of Melbourne’s most significant cultural attractions. The visual presentation of these unique facilities requires a rigorous program of site inspection and ongoing contract performance management. Grosvenor developed a mobile app that supports site supervisors during site inspections, collates all results and automatically calculates performance levels.

Contract Management Process Optimisation
Monash Facilities Management Benchmarking Review

Monash Facilities Management Benchmarking Review

Changes to funding arrangements, increased competition for students, digitisation and the trend towards more collaborative industry relationships are presenting a challenge to traditional structures and service delivery models. Grosvenor completed a review that equipped BPD with a comprehensive understanding of best practice in the Facilities Management sector, as well as the key challenges and opportunities identified.

Procurement and Contracting
Cutting travel spend through whole-of-government procurement strategy

Cutting travel spend through whole-of-government procurement strategy

The Australian Government had identified Commonwealth travel expenditure as a potential source of significant savings. The Commonwealth Department of Finance was charged with identifying a strategy for quantifying and realising these savings. One realisation strategy for detailed consideration was the establishment of whole-of-government purchasing arrangements for travel.

High Stakes Procurement Procurement and Contracting
Better practice procurement through category management

Better practice procurement through category management

A utility provider was undergoing a significant transformation to become recognised as a leading utility. The procurement function had been identified as a priority candidate for review and transformation. The utility sought external expertise to conduct the review and identify a pathway for improvement. Grosvenor produced a detailed report on current inventory and spending across the utility.

Procurement and Contracting Procurement Transformation
Building procurement’s confidence to generate value

Building procurement’s confidence to generate value

Recent changes have devolved accountabilities and responsibilities for most procurement activities to government agencies accredited under the NSW Scheme for Goods and Services Accreditation. Grosvenor subsequently provided this client with a more comprehensive and business-specific review of their procurement function, which identified opportunities to implement better practice incorporating the requirements of the Scheme and other learnings of better practice organisations.

Procurement and Contracting Procurement Transformation
Best Practice Contract Management

Best Practice Contract Management

Confident in their procurement practices, our client wanted to understand whether or not solid procurement practices led to longer term, value for money outcomes after the award of the contract. The result for our client was a clear pathway for improvement, armed with practical recommendations to improve longer term contracting outcomes across the organisation.

Procurement and Contracting Supplier Management
Transport for NSW awarded highest level Procurement Accreditation

Transport for NSW awarded highest level Procurement Accreditation

In 2011 the NSW Government introduced its Scheme for Goods and Services Procurement Accreditation (the Scheme). Grosvenor reviewed extensive documentation and interrogated TfNSW’s procurement data. TfNSW was awarded the highest level of accreditation by the Department of Finance and Services, following our review.

Procurement and Contracting Procurement Transformation
How our client identified 11% savings per year using advanced spend levers

How our client identified 11% savings per year using advanced spend levers

Our client, a medium sized utility, required help with the identification of savings and implementation strategies for each category of spend. Our 2015 CPO study, revealed that the four spend levers Pay Less, Buy Less, Buy Cheaper and Buy Smarter, can be a great start to identifying savings.

Procurement and Contracting Procurement Transformation
Five tips for successful services procurements

Five tips for successful services procurements

A government authority, the key buyer for health goods and services within the state, was procuring a services contract for the transport of patients to and from hospitals, care facilities and their homes. Grosvenor was engaged to assist with developing the tender response for our client. The scope of our engagement included the development of the written response and project management of the whole tender submission process. Our client increased its volume of service delivery substantially!

Contract Management Procurement Transformation
Procurement reporting that drives results

Procurement reporting that drives results

A NSW State Government client is on a journey to implement a new Enterprise Resource System (ERP). While the new system will enhance the availability and validity of data, our client understands that just reporting on nice-to-know statistics, such as the number of purchase orders raised and the number of suppliers used, doesn’t help much. Grosvenor was able to design three streamlined reports that enable our client to track procurement outcomes across the organisation.

Contract Management Procurement Transformation
Better contract management outcomes: A principles based framework

Better contract management outcomes: A principles based framework

Grosvenor worked with a public organisation in New South Wales to improve their contract management. Our client not only required the confidence that the organisation complies with all regulation but at the same time wanted to increase the value they receive from their contracts.We assisted our client in the implementation for a flagship contract.

Contract Management Procurement Transformation Supplier Leadership
Procurement transformation increased capabilities by 30%

Procurement transformation increased capabilities by 30%

The client recognised the need to establish a centre-led procurement function to adequately address business risks, legislative requirements and create better procurement outcomes. We identified the right size of the centre-led team, its roles and responsibilities during sourcing and contract management and a detailed implementation plan based on Grosvenor’s Procurement Framework.

Contract Management Procurement Transformation