Transformation | High Stakes | Contract Management

Public sector procurement presents unique challenges. Not only is there the constant pressure to buy better and smarter in a high risk, high stakes environment but the function is often burdened with compliance requirements and red tape .

This can be further compounded when suppliers fail to deliver the expected performance or worse end up in dysfunctional contract relationships.

Our deep expertise gained in public sector procurement over the last 20 years makes us highly effective at assessing the situation, problems and needs of your contracts, procurement functions, processes and teams.

You'll have access to the best possible advice and support, transferred to your team and underpinned by a customised methodology that ensures genuine long-lasting practical results.

Client Stories


Is your organisation or procurement team facing the following challenges?

  • tasked with buying complex services we don't have any expertise in
  • forced to procure within unreasonable timeframes
  • the stakes are high and we don't feel our team has the expertise to get this right
  • our procurement processes are just too complicated, time consuming, prone to errors
  • we don't have time to proactively fix the problems and are constantly expected to do more with less
  • my team members lack the strong procurement capabilities required now and into the future
  • our contracts and suppliers continually under-perform and give my team headaches

We help Government agencies and their teams:

  • gain confidence and access deep expertise to tackle high stakes procurement in any category
  • deliver projects with less risk and in less time by streamlining systems and processes
  • competently handle the most complex of projects thrown at them
  • elevate the standing of the role of procurement within the organisation
  • implement better practice contract and performance frameworks
  • become highly effective at maximising the value from contracts and driving expected behaviours from suppliers
  • fix existing dysfunctional contracts and relationships with suppliers

We do this by:

  • adding our team of industry leading experts to your project team for rapid up-skilling of procurement capability
  • diagnosing problems with your contracts, systems, process and capabilities and implementing better practice
  • streamlining existing processes, policies and templates
  • managing individual or ongoing high stakes procurement projects on your behalf 
  • train and coach your team and transferring knowledge across the whole contract life-cycle

Our Consulting Services

High Stakes Procurement Management

In high visibility, high pressure environments and situations teams can sometimes focus on self-preservation and firefighting rather than ensuring that negotiated benefits materialise and risk exposure is minimised.

You can:

  • rely on the rigour behind our tried and tested procurement process for a smooth-running and compliant procurement experience
  • implement Grosvenor’s best practice contract and performance management frameworks
  • outsource all or part of your procurement process to us

Contract Management

More often than not service providers disappoint. Managers end up spending most of their time putting out fires and dealing with poor performance rather than making strategic decisions. 

We help you:

  • introduce a contract management and supplier relationship management framework to drive the required behaviour from your suppliers
  • determine if your contracts are on track and where they are under-performing and get them up to scratch through our contract health checks
  • fix a dysfunctional contract or relationship

Procurement Transformation

Transforming the way procurement is done often receives internal resistance particularly if to date it has been ineffectual or an impediment to getting things done.

Our team will:

  • assess the procurement capabilities of people, systems and processes. Diagnose exactly where the pain is, what is causing it and then implement the changes with you
  • give you the time to focus on the important not only the urgent through improved planning and better category management
  • streamline procurement policies, processes, guidelines and templates 
  • coaching and tailored training across the whole contract life-cycle




Making the World a better place…Through sustainable procurement

Chances are, social responsibility is not the key driver for your organisation! It might be a nice-to-have, but your key driver is more likely to be super-pleasing your customers, maintaining a competitive-advantage or implementing public policies.

What carrots work for NGO suppliers?

Governments across Australia contract more and more essential services from not-for-profit and non-government organisations (NGOs). Prime examples are the rollout of the National Disability Insurance Scheme (NDIS) and the NSW Smart, Skilled and Hired program. But how should government agencies go about incentivising these service providers to achieve or better exceed performance expectations?

What’s the difference between suppliers and employees when it comes to motivating for high performance?

As it turns out - nothing! When you think about it, why would or should it be any different: in both situations we are talking about the motivation of human beings.

Pay Less, Buy Cheaper, Buy Less and Buy Smarter: The 4 Spend Levers

More and more, this ‘Pay Less’ strategy is delivering diminishing returns: our survey showed that organisations that only use Pay Less tactics could be missing out on anything up to a 122% increase in savings.

Private Sector Organisations Click Here