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Resources

What’s the difference between suppliers and employees when it comes to motivating for high performance?

As it turns out - nothing!

When you think about it, why would or should it be any different: in both situations we are talking about the motivation of human beings.

Most organisations invest in the development of their employees to gain optimal performance from their workforce.

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Topics: Procurement and Contracting, High Stakes Procurement

“Please return our calls!!!” - Candid comments from your suppliers…

It never ceases to amaze me how important the simple things like returning a phone call or responding to email are to successful buyer / seller relationships.

Funny how we expect a supplier to respond and even fall over themselves when we need them. But do we always show the same respect back? Is it ok not to just because we are the ones handing over the cash?

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Topics: Procurement and Contracting

Are your suppliers punishing you?

Ever wished you were a fly on the wall when your suppliers meet to discuss your contract and the relationship they have with you?

Trust me good or bad they have the conversations on many levels just as employees have conversations about their management.

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Topics: Procurement and Contracting

Want to spend less time worrying about poor supplier performance?

Supplier management is often something that gets thrown at you with little explanation of what is required, little to no training in how you monitor supplier performance or avoid the biggest traps.Spend less time worrying about poor performance and more time on making strategic decisions that truly deliver value for money for your organisation.Get your copy of our Supplier Performance Starter...

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Topics: Procurement and Contracting, Supplier Management

3 Steps to Procurement Utopia

Procurement and contracting is more complex than many people realise. It's not simply buying goods and services to the cost, quality and time you need them.

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Topics: Procurement and Contracting

What suppliers think about your leadership

Do you know what your suppliers think about your leadership? Why should you care?

We know that your leadership style impacts supplier performance by 27%. Yet most organisations fly blind and don’t seek the feedback of suppliers on how to improve the way they lead.

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Topics: Procurement and Contracting, Supplier Management

Contract Extension Checklist: To extend or not to extend?

Long before your contract expires, you should be planning your approach to the contract close out phase. Of course it’s easier to just extend an existing contract. But is it best value for money? Does it effectively address your organisation’s risk exposure? A Contract Extension Checklist can help you make the best contract decision for your business.

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Topics: Procurement and Contracting, Supplier Management

Trouble in contract paradise? How to get your project back on course

Issue management can be difficult and confronting for everyone involved. As with any relationship, there will be times when things don't go to plan and problems crop up. As the contract manager, it falls to you to get things back on course. Here's how to prevent minor contract issues from becoming major challenges for you and your supplier. 

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Topics: Procurement and Contracting, Supplier Management

3 steps to negotiate win-win outcomes for your contract

Anyone who's ever come into contact with a toddler will know that for most of us negotiation skills are learnt early. Unlike a toddler, adult negotiators understand that there are two sides to any negotiation and both negotiators want to have their needs met. Here's how to negotiate the best outcomes for your contract, while keeping your supplier relationships intact. 

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Topics: Procurement and Contracting, Supplier Management

How to communicate with confidence to manage your contract

Planning your stakeholder communications

Effective communication is an essential skill for Contract Managers. Communicating well is all about making sure the right people have the right information at the right time.

But how do you communicate confidently and consistently with your stakeholders to ensure the successful management of your contract and project performance? Answer the following...

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Topics: Procurement and Contracting, Supplier Management

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