Process mapping exercise to improve efficiency
An emergency services agency engaged Grosvenor to map and re-engineer its customer information processes with the goal of making them more streamlined and efficient.
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Grosvenor is a management consulting firm with a difference.
Specialising in public sector, procurement, and property advisory services, we not only do great work, but we are great to work with.
Grosvenor care about facilitating the right outcomes. Which means you’ll never find us using cookie cutter solutions, and can always count on us to tell you what you need to hear, rather than what you want to hear.
To that end, for us quality thinking is not a process, it’s a way of life. Which is why our highest calibre people are at the coalface of your business, not in the boardroom.
28 years' experience consulting to major public and private sector organisations
60% of our clients are repeat clients
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An emergency services agency engaged Grosvenor to map and re-engineer its customer information processes with the goal of making them more streamlined and efficient.
With over 14 years since going to market for property management services, there was a need to ensure the scope, service specification, KPIs, contract governance and approach to property management services was still appropriate to deliver on organisational and government objectives. Is it time you reviewed your property service delivery model?
Grosvenor was engaged to conduct a market analysis of music notation software providers. The purpose of this analysis was to determine a benchmark for adequate software provision and identify potential solutions that meet or exceed this benchmark for the Department to explore further.
The Commercial Real Estate (CRE) sector in Australia stands at the threshold of exciting transformations and advancements. Against the backdrop of a cost-of-living crisis, a slowing economy, technological breakthroughs, and evolving societal preferences, it's crucial to explore the predictions that are likely to shape the Australian CRE landscape in 2024.
The results of our research weren’t a complete surprise to us as we have been seeing more and more evidence that it is the soft skills rather than the technical skills that count in modern day procurement functions.
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