Advanced Analytics

Overcoming data inconsistencies through evaluation
Public Sector Advisory

Overcoming data inconsistencies through evaluation

In 2013, a Commonwealth funding initiative to improve the delivery of services across Australia through the use of digital technologies concluded. Grosvenor was engaged by the Department to conduct a final summative evaluation of the initiative to assess its achievements, outcomes and impacts as well as lessons learned for future policy development.

Department of Employment | Corporate Level KPIs
Public Sector Advisory

Department of Employment | Corporate Level KPIs

The client required assistance in creating a complete set of effective corporate-level KPIs. Together with the Department, Grosvenor’s team was able to develop a number of internally supported KPIs that focus on mission-critical functions. Adopting a collaborative and consultative approach assisted our client’s understanding of how to develop appropriate and effective corporate-level performance indicators in line with better practice.

Using data analytics to help NCPHN design a primary healthcare workforce strategy
Public Sector Advisory

Using data analytics to help NCPHN design a primary healthcare workforce strategy

The North Coast Primary Healthcare Network (NCPHN) has a vision to deliver quality, accessible and coordinated primary healthcare which is responsive to the needs of the community. Grosvenor's strong understanding of the public sector and primary healthcare networks combined with our contemporary data collection, analysis and visualisation tools delivered the NCPHN an accurate profile and dynamic visualisation of its primary healthcare workforce, a single data repository and a roadmap for its future workforce strategy.

Service Delivery Improvement

National health program administration review
Public Sector Advisory

National health program administration review

Following a crucial change to the delivery of a national health program and the imminent expiry of the current funding agreement, an Australian Government department engaged Grosvenor to conduct a review of the Program. As a result of this review, the Department is now equipped with the right information to confidently make decisions about the future administration of the Program initiative.

Strengthening stakeholder relationships through monitoring and evaluation
Public Sector Advisory

Strengthening stakeholder relationships through monitoring and evaluation

A Commonwealth Department engaged Grosvenor to develop an evaluation framework, including data collection tools, for a nationwide-initiative across a number of industry sectors. The framework aimed to achieve rigorous monitoring and evaluation activities over the life of the program.

DFAT | Process Optimisation
Public Sector Advisory

DFAT | Process Optimisation

The client needed to improve its workflow management, and gain insights into possible management information system solutions. Grosvenor’s team was able to improve workflow management through customer-centric and practical processes as well as enhanced systems.

Program Evaluation

National health program administration review
Public Sector Advisory

National health program administration review

Following a crucial change to the delivery of a national health program and the imminent expiry of the current funding agreement, an Australian Government department engaged Grosvenor to conduct a review of the Program. As a result of this review, the Department is now equipped with the right information to confidently make decisions about the future administration of the Program initiative.

Overcoming data inconsistencies through evaluation
Public Sector Advisory

Overcoming data inconsistencies through evaluation

In 2013, a Commonwealth funding initiative to improve the delivery of services across Australia through the use of digital technologies concluded. Grosvenor was engaged by the Department to conduct a final summative evaluation of the initiative to assess its achievements, outcomes and impacts as well as lessons learned for future policy development.

Department of Employment | Corporate Level KPIs
Public Sector Advisory

Department of Employment | Corporate Level KPIs

The client required assistance in creating a complete set of effective corporate-level KPIs. Together with the Department, Grosvenor’s team was able to develop a number of internally supported KPIs that focus on mission-critical functions. Adopting a collaborative and consultative approach assisted our client’s understanding of how to develop appropriate and effective corporate-level performance indicators in line with better practice.

Strategy & Governance

DFAT | Process Optimisation
Public Sector Advisory

DFAT | Process Optimisation

The client needed to improve its workflow management, and gain insights into possible management information system solutions. Grosvenor’s team was able to improve workflow management through customer-centric and practical processes as well as enhanced systems.

Department of Employment | Corporate Level KPIs
Public Sector Advisory

Department of Employment | Corporate Level KPIs

The client required assistance in creating a complete set of effective corporate-level KPIs. Together with the Department, Grosvenor’s team was able to develop a number of internally supported KPIs that focus on mission-critical functions. Adopting a collaborative and consultative approach assisted our client’s understanding of how to develop appropriate and effective corporate-level performance indicators in line with better practice.

Improving primary health care through evaluation
Public Sector Advisory

Improving primary health care through evaluation

Northern Melbourne Medicare Local (NMML) needed a comprehensive stocktake of the delivery of primary health services across their five Local Government Areas (LGAs) to inform strategic direction over the next three years. Grosvenor was engaged to conduct extensive primary care service capacity mapping and a needs assessment for the five LGAs in NMML.

Capability & Culture

Strengthening stakeholder relationships through monitoring and evaluation
Public Sector Advisory

Strengthening stakeholder relationships through monitoring and evaluation

A Commonwealth Department engaged Grosvenor to develop an evaluation framework, including data collection tools, for a nationwide-initiative across a number of industry sectors. The framework aimed to achieve rigorous monitoring and evaluation activities over the life of the program.

NCPHN Development of Workforce Profile
Public Sector Advisory

NCPHN Development of Workforce Profile

The client had a lack of understanding of the region’s workforce in order to establish a workforce strategy. Grosvenor was able to work with the client to weaken longstanding differences and build a diverse, supportive and productive Steering Group. An inclusive and solution-driven approach empowered the Steering Group to actively contribute to the project’s final outcomes.

Creating a happy high performing team through workload capacity analysis
Public Sector Advisory

Creating a happy high performing team through workload capacity analysis

The Commonwealth Government Agency had trouble understanding the time needed to deliver tasks. For this client, Grosvenor conducted a comprehensive process mapping exercise to develop a detailed understanding of the existing processes and the time required to complete each task.