Monash Facilities Management Benchmarking Review

Changes to funding arrangements, increased competition for students, digitisation and the trend towards more collaborative industry relationships are presenting a challenge to traditional structures and service delivery models. Grosvenor completed a review that equipped BPD with a comprehensive understanding of best practice in the Facilities Management sector, as well as the key challenges and opportunities identified.

Property business realigned to customer needs

With over $1bn in property assets this national research organisation needed to radically change the way the internal property team delivered services, managed customers and developed strategy.