Iconic Australian business reengages internal customers

In this case study Grosvenor had to go back to basics and help this iconic Australian business to reengage with internal customers after the first attempt to outsource failed.

How can I plan for the long term when the business is trapped in a short term cycle?

With over 100 regional locations to plan for, the centralised property team of this government department needed to understand what the business’s long-term plans were to enable proper planning for their limited capital budgets.

3 successive wins

How a client-centric approach led to winning 3 successive bids

Rather than just refreshing the contract and rolling out the same project three times, we engaged broadly and deeply, quickly and efficiently, to see how it could be refined to produce additional benefits.