Are you measuring and communicating your performance effectively?

No matter whether you are looking at the performance of an agency as a whole, a branch or an individual program, effective performance measurement and reporting needs to take place at all levels throughout your organisation.

Our practice consists of thought leaders and experts that have assisted a wide range of public sector agencies in effectively measuring and communicating their performance internally, to Parliament and the community.

Performance Measurement

We can help you with:

  • Telling a meaningful and evidence-based performance story
  • Creating a performance-orientated culture, including the utilisation of performance management plans in the day-to-day management as well as strategic planning of the organisation and its operations
  • Adhering to the Public Governance, Performance and Accountability Act 2013, Resource Management Guides and ANAO requirements in a way that is relevant and practical for your organisation
  • Facilitating cross-agency collaboration to optimise the use and sharing of available data for citizen-centric policy outcomes
  • Measuring policy performance – the intangible and tricky – and the contribution of policy advice to the Department’s outcomes
  • Establishing simple and clear processes that assist Divisions, Branches and Business Units to effectively and efficiently complete their Business Plans without causing a significant administrative burden

We do this by:

Applying leading practice in our review, development, and application of every element of the performance measurement cycle:

Services include:

  • Establishing comprehensive Performance Management Frameworks from the identification of data needs and benchmarks to developing data collection strategies and tools
  • Conducting a Corporate Plan Health Check – a high-level desktop review that focuses on the appropriateness of the Corporate Plan’s overall structure, format, and individual performance measures
  • Establishing practical and sound Business Planning Frameworks, including supporting documentation, tools, and templates
  • Providing our tailored Performance Measures Assessment Tool – a leave-behind application that can assist with the development and evaluation of the appropriateness of performance measures at all levels of the organisation

Client Stories


Our Experts

Mira Shennan

Mira Shennan

Senior Manager

MComLaw, MIR, BintB, PRINCE2 (ongoing)

Mira Shennan leads Grosvenor’s Organisational Review practice, and is a dedicated and trusted advisor to government organisations.

Georgina Roberts

Georgina Roberts

Senior Manager

BBusMan (Business Economics), BA (International Relations)

Georgina is experienced in delivering review, evaluation, business improvement and procurement projects for a range of public and private sector clients.

Evie Cuthbertson

Evie Cuthbertson


B. Arts (Hons English)

Evie is an experienced manager with over 15 years' experience consulting to the public sector.