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Procurement as a Service

Deliver complex procurements on time

Public sector procurement teams cannot always scale to deliver highstakes procurements or entire procurement programs under tight timeframes – especially when probity, risk and compliance cannot be compromised. 
 
Procurement as a Service provides flexible, on-demand access to senior procurement specialists who take on as much or as little of the workload as you require. 

Tried and tested procurement process

A smooth, compliant, probity rich procurement experience delivered reliably within challenging timeframes. And of course, aligned with CPRs, EPP, VGPB and QPP requirements. 

End to end delivery of complex procurements

We plan, design, draft, evaluate, negotiate and transition – accountable for the full process from initiation to contract commencement.

Delivery of complex procurement programs 

We run multiple procurements in parallel, including ICT and construction, with full coordination and governance. 

Access to deep category expertise  

Specialist support in ICT, construction and other complex categories, enabling rapid uplift of your team’s capability through hands-on involvement from industry-leading experts. 

Team on Demand 

Targeted support for specific procurement tasks such as documentation development, evaluation support or probity advice. 

Team augmentation 

Experienced procurement specialists embedded into your team to provide immediate capacity and capability. 

CASE STUDIES

Why this works

  • Almost 30 years of experience supporting Commonwealth and State Government procurement across Australia  
  • Deep public‑sector expertise – specialists who understand government processes, probity and scrutiny  
  • A proven process that integrates probity, defensibility and pace  
  • Clear ownership and full transparency throughout delivery  
  • A practical, non-nonsense approach to solving procurement constraints  
  • Contracts we design have a clear focus on performance and enable seamless contract management after award  
  • Scalable support - from task-based assistance to full program delivery.  

Outcomes you can expect

  • Procurements delivered on time  
  • Stronger contracts and procurement documentation that withstand scrutiny  
  • Reduced risk  
  • Decisions that are compliant and defensible  
  • Better commercial outcomes and less pressure on internal teams  

The problems we solve

  • Highstakes procurements with limited internal resources  
  • Immovable timelines and political sensitivity  
  • Achieving value for money and measurable outcomes   
  • Strict compliance and probity requirements  
  • Low internal capacity to manage IT procurements or construction procurements  
  • Need for targeted support on individual tasks  

What our clients love about working with us

“Professional, accessible, and collaborative – Grosvenor guided us through complex issues and delivered exactly what we needed.”

NSW Government

“From day one, Grosvenor provided clarity, options, and expert guidance. Their reporting and communication made executive engagement effortless.”

Commonwealth Government

“Despite immovable timeframes, the project was delivered on time with an excellent outcome.”

QLD Government 

“Grosvenor removed the pressure immediately – calm, professional, and highly effective.”

QLD Government 

Reach out today to discuss your needs

Have a complex problem that you just cannot solve? Or simply just lack the resources to complete your project?

Nicholas Leask (CISSP)
Nicholas Leask (CISSP) Procurement Advisory Lead 0411 872 902

With over 30 years experience in the ICT industry and 20 years working on procurement consulting, Nicholas has delivered some of the largest and most complex technology procurement deals in Victoria. He has worked in a wide range of industries and public-sector programs, and holds specialist knowledge in cyber security, enterprise architecture, information management, business applications, and ICT infrastructure.

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Procurement as a Service Case Studies

Five tips for successful services procurements

A government authority, the key buyer for health goods and services within the state, was procuring a services contract for the transport of patients to and from hospitals, care facilities and their homes. Grosvenor was engaged to assist with developing the tender response for our client. The scope of our engagement included the development of the written response and project management of the whole tender submission process. Our client increased its volume of service delivery substantially!

Music Notation Software Analysis

Grosvenor was engaged to conduct a market analysis of music notation software providers. The purpose of this analysis was to determine a benchmark for adequate software provision and identify potential solutions that meet or exceed this benchmark for the Department to explore further.​

Recontracting Facilities Management Services for the Aboriginal Housing Office

Grosvenor delivered two solutions: an interim arrangement to maintain services to over 900 properties, and a longer-term sustainable Asset Management Services solution to maintain these properties. We provided strategic, specialised services to develop, plan and deliver two procurement processes.

Procurement of Law Firms for a Legal Panel

icare Insurance for NSW (icare) is a Public Financial Corporation governed by an independent Board of Directors that delivers insurance and care services to the people of NSW. Law firms may be engaged to advise icare. To ensure the procurement process for a Law Firm was effective and efficient, icare established separate panels of Law Firms, called Legal Panels. icare engaged Grosvenor Procurement Advisory (Grosvenor) to refresh these panels.

MORE CASE STUDIES

Procurement as a Service Insights and Resources

Where are the procurement “quick wins” for an incoming CPO?

As a new CPO you need to make an impact. Fast. Ideally within 100 days. This is important to win trust. Trust from the wider business that procurement will be better this time round. Better, in the sense of being able to help the organisation deliver the strategic goals. An enabler, rather than a roadblock. A coach, not a police offer.

Four tips for maximising the value you get from your Software-as-a-Service (SaaS) procurement contracts

The top four tips of how to achieve best value from your relationships with vendors of Software-as-a-Service (SaaS) products.

Eight steps to drive more savings

Do you maximise your savings across your suppliers? How do you know which contract to tackle next? How do you prioritise your supply base and identify where the biggest savings potentials are?

The next wave of procurement savings

A 2014 Australasian study has found that public sector organisations have at least twice as many procurement staff as private sector organisations. It is probably easy to surmise that this is a consequence of the high accountability, probity and compliance expectations of government. In effect, procurement processes in the public sector are more involved than in the private sector.

MORE INSIGHTS & RESOURCES

Frequently Asked Questions

Procurement as a Service (PaaS) is a flexible procurement consulting support model where our clients access our procurement expertise , sourcing capability, supplier management, and procurement advisory services on demand.

Unlike traditional procurement consulting or procurement outsourcing, PaaS combines access to strategic procurement capability with operational support and governance alignment on a flexible basis.

Procurement as a Service is commonly used by government agencies and complex organisations that require:

  • scalable procurement expertise,
  • improved internal procurement maturity, and
  • support for high‑risk or high‑value procurement activities.

Procurement outsourcing typically focuses on transferring procurement operations or transactional activities to an external provider.

Procurement as a Service is broader and more flexible, combining:

  • procurement advisory
  • procurement delivery support
  • supplier and contract management capability, and
  • capability uplift and coaching.

This allows organisations to access procurement expertise and capacity as needed while retaining strategic control and governance oversight.

Organisations often use Procurement as a Service when:

  • their own procurement capability is limited or overstretched
  • workloads fluctuate significantly
  • specialist procurement expertise is required
  • procurement transformation is underway
  • contract or supplier performance is underperforming
  • or government procurement compliance obligations are increasing.

PaaS models allow organisations to rapidly scale procurement capability without permanently increasing internal headcount.

In government environments, Procurement as a Service supports agencies by improving procurement governance, procurement capability, supplier management, and compliance with procurement frameworks such as the Commonwealth Procurement Rules (CPRs).

Procurement as a Service models are particularly valuable in high-risk, high-volume, or capability-constrained procurement environments where agencies require specialist procurement expertise and scalable support.

Procurement as a Service may include:

  • procurement strategy and advisory
  • sourcing and category management support
  • spend analysis and procurement analytics
  • tender evaluation support and
  • contract negotiation.

Leading Procurement as a Service providers combine operational support with long‑term capability improvement.

Procurement as a Service improves capability by embedding procurement expertise directly into procurement teams and transferring knowledge directly to your team as you team will be involved in the day to day delivery of our project.

This allows organisations to improve procurement maturity over time while still accessing specialist procurement expertise when required.

Approaches used by organisations such as Grosvenor focus on capability transfer rather than dependency‑based outsourcing models.

Key benefits of Procurement as a Service include:

  • scalable procurement capability
  • access to specialist procurement expertise
  • reduced procurement risk
  • improved procurement governance
  • faster procurement delivery
  • stronger supplier and contract outcomes , and
  • increased procurement maturity.

For many organisations, PaaS provides a more flexible and cost‑effective alternative to maintaining large permanent procurement teams.

AI supports Procurement as a Service by:

  • improving spend visibility
  • efficiencies in documentation development
  • procurement analytics
  • supplier insight, and
  • procurement decision‑making.

AI‑enabled procurement tools can assist with:

  • spend categorisation
  • savings identification
  • procurement analytics
  • supplier analysis
  • procurement reporting, and
  • procurement planning support.

In practice, leading procurement advisory providers combine AI‑enabled analysis with experienced procurement judgement to ensure decisions remain commercially and operationally sound

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Whether you are looking to get more out of your projects, are interested in collaboration or would like to talk about joining the Grosvenor team, please get in touch.