PROGRAM EVALUATION ADVISORY
Government teams need evaluation that is clear, credible and genuinely useful. We deliver insights you can apply with confidence.
Independent, practical evaluation delivered by experienced specialists – helping teams understand what’s working, what isn’t, and where to focus next.
Clear, fit‑for‑purpose frameworks and evaluation plans that define what success looks like and how to measure it so teams can deliver with confidence.
Systems and learning supports that build capability and strengthen performance through evidence‑informed practice.
Practical public sector program evaluation.
We’re the unconsultancy consultants — no boardroom fluff, no generic playbooks, no inflated teams. Just high‑calibre experts at the coalface, working alongside you with straight advice and zero ego.
We give you straight advice, practical solutions and senior specialists who work alongside your team — not above it. No jargon. No over‑engineering. Just outcomes that hold up under pressure.
Our recommendations are research‑led and tailored to each client — better practice grounded in data, not opinion.
Commonwealth Government
Evaluation services for national programs, cross‑agency initiatives and complex policy reforms.
State Government
Evaluation that strengthens service delivery, supports reform agendas and improves performance across diverse portfolios.
Climate, Environment & Agriculture
Program and systems‑level evaluation for regulatory, environmental, climate, biosecurity and agriculture programs.
Health & Human Services
Evaluation for complex service systems, community outcomes, commissioning models and high‑needs populations.
Education
Evaluation that supports learner outcomes, workforce development, regulatory quality and continuous improvement across the sector.
Other sectors
Wide‑ranging experience across diverse sectors, delivering practical evaluations for unique and complex programs, policies and portfolios.
Program Evaluation Advisory Lead
BA (German, Anthropology), BSc (Genetics)
Leading Grosvenor’s program evaluation practice, Dana's deep expertise in public sector organisations has been built from over 20 years of advising Government on program evaluation, organisational review, optimisation and procurement projects.
B. Arts (Hons English)
Evie is an experienced manager with over 15 years' experience consulting to the public sector. Her expertise lies in evaluation of federal government programs including development of monitoring and evaluation frameworks and the design and conduct of evaluation projects.
PhD, GradDip(ProfAcct), BSc(Hons)
Su-Ann specialises in program evaluation within Grosvenor's public sector advisory practice. She works with state and federal government clients to design and review monitoring, evaluation and reporting (MER/MERI) frameworks, lead process and outcome evaluations, and synthesise mixed-methods evidence to support decisions about programs, policies and services.
The evaluation underscored the Drive Electric Program’s effectiveness in tackling key barriers to EV adoption and its alignment with decarbonisation and net zero objectives. The recommendations aimed to enhance the program’s impact by addressing identified gaps, integrating best practices, and ensuring alignment with market transformation goals and industry standards.
Grosvenor was engaged to conduct a summative evaluation of the overarching Carbon Farming Futures Program, considering suitability of administration and design, as well as outcome realisation and impacts.
The project demonstrated our expertise in government evaluations, leveraging both qualitative and quantitative methods to provide a balanced assessment of program performance. The insights provided by our evaluation have been instrumental in shaping IPART’s future strategies and improving the administration of the Climate Change Fund programs.
This kit was produced to give Program Managers an easy to read and understand guide. We explain the principles while walking you through an example program that demonstrates how to apply the techniques in practice
Everyday Ethics dives into how to navigate ethical decision-making in your daily work – and what that means for leadership, culture, and accountability.
Program evaluation is a structured, evidence-based process used to assess the design, implementation, and outcomes of a program or initiative. It determines whether a program is achieving its intended objectives and why performance is occurring as it is.
In leading practice, program evaluation combines qualitative and quantitative data, stakeholder input, and performance metrics to assess effectiveness, efficiency, and impact. It is used to support accountability, continuous improvement, and evidence-based decision-making across government and complex organisations.
Program evaluation is important because it enables organisations to understand whether programs are delivering intended outcomes and whether resources are being used effectively.
It supports accountability by demonstrating program performance, improves decision-making through evidence, and identifies opportunities to refine or redesign programs. It is also critical for managing risk and ensuring that public and organisational investments deliver measurable value.
Program evaluation typically includes several complementary types:
Formative evaluation – assesses program design and readiness before or during implementation
Process evaluation – examines how a program is delivered and whether implementation aligns with design
Outcome evaluation – measures whether intended results are being achieved
Impact evaluation – assesses longer-term or causal effects of a program
Economic evaluation – analyses cost versus outcomes to assess value for money
These evaluation types are selected based on program maturity, complexity, and decision-making requirements.
Program evaluation focuses on assessing the merit, effectiveness, and outcomes of a specific program to support decision-making and improvement.
Monitoring is the continuous tracking of performance data to assess progress against targets, while research is designed to generate generalisable knowledge beyond a specific program context.
Evaluation uses evidence from both monitoring and research, but is specifically focused on improving or informing real-world programs and policy decisions.
A program evaluation typically includes:
program logic or theory of change development
data collection and performance measurement
stakeholder engagement and consultation
outcome and impact analysis
process and implementation review
findings, insights, and recommendations
In advanced evaluation models, this also includes baseline establishment, indicator frameworks, and contribution or attribution analysis.
Programs should be evaluated at key stages of their lifecycle, including:
during design (to test logic and feasibility)
during implementation (to assess delivery and performance)
after delivery (to assess outcomes and impact)
at key decision points such as renewal, scaling, or redesign
Early planning for evaluation improves data quality, reduces cost, and strengthens decision-making value.
A high-quality program evaluation is:
fit for purpose (aligned to program scale and risk)
evidence-based (uses robust data and analytical methods)
credible and independent
transparent in methodology
practical and decision-focused
It clearly links program activities to outcomes using structured frameworks such as logic models, KPIs, and evaluation questions.
Common challenges include unclear program objectives, weak baseline data, limited stakeholder alignment, and difficulty attributing outcomes directly to program activities.
Other challenges include data gaps, inconsistent performance measures, and limited internal evaluation capability. These issues can reduce the reliability of findings if not addressed through structured design and governance.
In government and large organisations, program evaluation is used to assess policy effectiveness, ensure accountability for public investment, and improve program delivery.
It supports evidence-based policy development by identifying what works, what does not, and why. Evaluations also inform funding decisions, program redesign, and long-term strategy development across complex service systems.
Grosvenor applies a structured, evidence-based evaluation methodology that integrates program logic development, performance measurement frameworks, stakeholder engagement, and outcome analysis.
This approach ensures evaluations are designed for decision-making, aligned with organisational objectives, and capable of producing clear, actionable insights on program performance, effectiveness, and impact.
Whether you are looking to get more out of your projects, are interested in collaboration or would like to talk about joining the Grosvenor team, please get in touch.
