Internal evaluation units and program teams are often required to deliver rigorous, independent evaluations without the time or resources to scale internal capability. We offer flexible evaluation support - from discrete evaluations to ongoing, embedded services across large and complex programs.
We assess how programs are delivered, the outcomes they achieve, and their value for money to support accountability, investment decisions and continuous improvement.
We evaluate initiatives operating across multiple programs, agencies, or systems, helping governments understand contribution, interaction, and system‑wide effects.
We support early‑stage initiatives with rapid, formative evidence to test assumptions, refine design, and inform scale‑up decisions.
We review and synthesise existing evaluations, data, and literature to provide clear, defensible insights without duplicating effort.
We apply evaluation and evidence‑based methods to strengthen program logic, service models, and implementation approaches from the outset. This includes undertaking needs analysis, stakeholder engagement and co-designing solutions.
We support agencies to scope, procure, and manage and evaluate programs and services – ensuring clarity of purpose, outcomes orientation, sound engagement practices, methodological fit, and value for money.
“Very successful in terms of what we needed out of this evaluation - clear indication of the programs' value and need, clear recommendations/findings, and presented in a way that is suitable for varied audiences (government and externals)”
“Grosvenor's collaborative and flexible working style was the key factor which led to our project's success. [The team] pivoted the work multiple times to ensure that our emerging thinking was taken into consideration as the project developed. The team's knowledge and skill in evaluation was pivotal to the project. Thanks to the team for a very successful (and just outright fun) project!”
“Big thanks to Grosvenor team, as well as the Seedling Group. Appreciate your efforts to deliver the project. You were always very responsive, adaptable and accommodating to feedback and changes from the department, thanks for your patience! Very professional work and would be happy to work with the team again on something in the future.”
“Your team embody your organisation's brand statement by truly being experts without attitude. Thank you for showing the way in the important field of program evaluation.”
Dana is a public sector expert, possessing over 15 years of deep experience advising Government organisations on program evaluation, organisational review, optimisation and procurement projects. Dana has designed and executed evaluations for highly complex programs across a range of program areas including health and social, industry regulation and environmental programs.
" I see my role as moving obstacles out of the way to make life easier for my clients. That's what I love about the public service! There are so many challenges operating in such a large, complex, regulated environment. My mission has always been to demystify this and distil into practical easy to consume information and advice that equips managers, streamlining their ability to deliver optimal outcomes long after our engagement has finished. "
Grosvenor was engaged to evaluate a new workforce initiative aimed at increasing university student placements within the mental health sector - focusing on addressing stigma associated with working in the sector and promoting mental health careers.
In late 2024, NSW Treasury released updates to business case guidelines, including new templates to deliver a business case. Our client identified a need for additional training in specific areas of delivering business cases, to support in making them more clear, concise and compelling.
To support the long-term success of the National COVID-19 Vaccine Program, Grosvenor developed a comprehensive Assurance Cycle. This cycle was designed to proactively monitor and manage risks, track progress, and ensure consistent alignment with program objectives.
Monitoring and evaluation (M&E) frameworks are often seen as tools for assessing the success of specific programs or projects. But what if we told you that M&E could be used to transform your entire organisation and achieve your goals on a much larger scale?
These are the five questions that you need to ask yourself to assess whether you are ready to evaluate.
A program evaluation is a structured, evidence-based assessment of a program’s design, implementation, and outcomes to determine its effectiveness, efficiency, and impact. It uses a combination of qualitative and quantitative data, stakeholder input, and performance evidence to assess whether a program is achieving its intended objectives.
In leading practice, program evaluations are embedded within a broader performance and accountability framework, ensuring findings are used for continuous improvement, funding decisions, and policy refinement across government and complex organisations.
Program evaluations are typically structured into four core types:
Formative evaluation – assesses program design, feasibility, and early implementation
Process (implementation) evaluation – examines how a program is delivered in practice
Outcome evaluation – measures whether intended outcomes are being achieved
Impact evaluation – assesses longer-term or causal effects of a program
In advanced evaluation practice, these are often complemented by economic evaluation, which assesses cost-effectiveness and value for money.
Process evaluation focuses on how a program is implemented, including delivery quality, fidelity to design, and stakeholder engagement. Outcome evaluation measures whether the program achieved its intended results, while impact evaluation assesses whether those results can be attributed to the program itself.
In consulting and government practice, these evaluation types are often used together to build a complete evidence base that supports decision-making across implementation, funding, and policy settings.
The purpose of program evaluation is to provide decision-makers with structured, evidence-based insights into whether a program is working, for whom it is working, and why outcomes are occurring.
It supports accountability, continuous improvement, and resource optimisation by identifying what is effective, what is not, and where program design or delivery should be adjusted. Evaluations are also used to inform program continuation, redesign, scaling, or termination decisions.
Program evaluations should be conducted at multiple points across the program lifecycle, including during design, implementation, delivery, and post-completion stages.
Early-stage evaluation supports program design and feasibility testing, while mid-stage evaluation focuses on implementation quality. End-stage or summative evaluations assess outcomes, impact, and overall effectiveness to inform future investment or policy decisions.
A program evaluation typically includes development of a program logic or theory of change, establishment of performance indicators, data collection and analysis, stakeholder consultation, and assessment of outcomes and impact.
Advanced evaluations also include baseline analysis, contribution or attribution assessment, and economic evaluation to determine cost-effectiveness and overall program value.
A high-quality program evaluation is fit-for-purpose, methodologically robust, credible, and transparent. It is designed to answer clearly defined evaluation questions using appropriate data sources and analytical methods.
Strong evaluations are also decision-focused, meaning they are structured to directly inform policy, funding, and program improvement decisions rather than simply reporting activity outputs.
Common challenges in program evaluation include unclear program objectives, weak baseline data, inconsistent performance measures, limited stakeholder alignment, and difficulty attributing outcomes directly to program activities.
In many cases, these challenges are addressed through improved program logic design, stronger data systems, and early integration of evaluation planning into program design and governance frameworks.
In government and large organisations, program evaluation is used to assess policy effectiveness, demonstrate accountability for public investment, and improve program design and delivery.
It plays a critical role in evidence-based policy-making by identifying what works, what does not, and why, supporting funding allocation decisions and continuous improvement across complex service systems.
Grosvenor applies a structured, evidence-based evaluation methodology that integrates program logic development, performance measurement frameworks, stakeholder engagement, and outcome and impact analysis.
This ensures evaluations are designed for decision-making, aligned with organisational objectives, and capable of producing clear, actionable insights that support program improvement, accountability, and strategic investment decisions.
Whether you are looking to get more out of your projects, are interested in collaboration or would like to talk about joining the Grosvenor team, please get in touch.
